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A Comprehensive Guide to Mastering ISO 20121; Sustainability in Event Management

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A Comprehensive Guide to Mastering ISO 20121: Sustainability in Event Management

A Comprehensive Guide to Mastering ISO 20121: Sustainability in Event Management

This course is designed to provide participants with a comprehensive understanding of the principles and practices of sustainability in event management, as outlined in the ISO 20121 standard. Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Chapter 1: Introduction to Sustainability in Event Management

Topic 1.1: Understanding the Importance of Sustainability in Event Management

  • Defining sustainability and its relevance to event management
  • Understanding the environmental, social, and economic impacts of events
  • Recognizing the benefits of sustainable event management

Topic 1.2: Overview of the ISO 20121 Standard

  • History and development of the ISO 20121 standard
  • Key principles and requirements of the standard
  • Benefits of implementing the ISO 20121 standard


Chapter 2: Event Management and Sustainability

Topic 2.1: Integrating Sustainability into Event Management

  • Understanding the event management process
  • Identifying opportunities for sustainability in event management
  • Developing a sustainable event management plan

Topic 2.2: Sustainable Event Management Practices

  • Reducing waste and emissions
  • Conserving energy and water
  • Implementing sustainable procurement practices


Chapter 3: Stakeholder Engagement and Communication

Topic 3.1: Identifying and Engaging Stakeholders

  • Understanding the importance of stakeholder engagement
  • Identifying key stakeholders
  • Developing a stakeholder engagement plan

Topic 3.2: Communicating Sustainability to Stakeholders

  • Developing a sustainability communication plan
  • Creating effective sustainability messages
  • Using social media to communicate sustainability


Chapter 4: Supply Chain Management and Procurement

Topic 4.1: Sustainable Supply Chain Management

  • Understanding the importance of sustainable supply chain management
  • Identifying opportunities for sustainability in supply chain management
  • Developing a sustainable supply chain management plan

Topic 4.2: Sustainable Procurement Practices

  • Developing a sustainable procurement policy
  • Implementing sustainable procurement practices
  • Monitoring and evaluating sustainable procurement practices


Chapter 5: Energy and Water Management

Topic 5.1: Energy Management

  • Understanding energy usage in events
  • Identifying opportunities for energy reduction
  • Implementing energy-efficient practices

Topic 5.2: Water Management

  • Understanding water usage in events
  • Identifying opportunities for water reduction
  • Implementing water-efficient practices


Chapter 6: Waste Management and Reduction

Topic 6.1: Understanding Waste in Events

  • Identifying types of waste in events
  • Understanding the environmental impacts of waste
  • Developing a waste reduction plan

Topic 6.2: Implementing Waste Reduction Practices

  • Reducing waste through design and planning
  • Implementing recycling and composting programs
  • Reducing waste through supply chain management


Chapter 7: Transportation and Logistics

Topic 7.1: Sustainable Transportation Options

  • Understanding transportation options for events
  • Identifying sustainable transportation options
  • Implementing sustainable transportation practices

Topic 7.2: Logistics and Supply Chain Management

  • Understanding logistics and supply chain management in events
  • Identifying opportunities for sustainability in logistics and supply chain management
  • Implementing sustainable logistics and supply chain management practices


Chapter 8: Food and Beverage Management

Topic 8.1: Sustainable Food and Beverage Options

  • Understanding food and beverage options for events
  • Identifying sustainable food and beverage options
  • Implementing sustainable food and beverage practices

Topic 8.2: Reducing Food Waste

  • Understanding food waste in events
  • Identifying opportunities for reducing food waste
  • Implementing practices to reduce food waste


Chapter 9: Monitoring and Evaluation

Topic 9.1: Monitoring Sustainability Performance

  • Understanding the importance of monitoring sustainability performance
  • Identifying key performance indicators (KPIs) for sustainability
  • Developing a monitoring and evaluation plan

Topic 9.2: Evaluating Sustainability Performance

  • Understanding the importance of evaluating sustainability performance
  • Identifying methods for evaluating sustainability performance
  • Developing an evaluation plan


Chapter 10: Certification and Reporting

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