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Critical incident stress management Second Edition

Critical incident stress management Second Edition

$359.00
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Paperback: 290 pages. FREE delivery.
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What does the Critical Incident Stress Management Second Edition include?

The product is a downloadable digital playbook containing approximately 60 buyer-ready files (30-40 XLSX spreadsheets and 20-30 PDF guides). It includes a Platinum Tier set of master playbooks, roadmaps, templates and dashboards, plus sections for getting started, self-assessment, requirements, models, processes, performance, governance, sustainment, advanced topics and quick reference cards, all delivered by email within 24 business hours.

When a critical incident strikes, organisations that lack a structured CISM approach face audit failures, regulatory penalties, lost contracts, and a workforce that is disengaged and vulnerable to long-term psychological harm. The Critical Incident Stress Management Second Edition eliminates that risk by giving you a ready-to-use, 60+ file digital playbook that transforms your incident response from reactive panic to proactive resilience.

What You Receive

  • 00_Platinum_Tier centrepiece files (5-6 PDFs/XLSX) - a master operations playbook PDF, a 90-day adoption roadmap XLSX, an implementation template PDF, an anti-pattern catalogue XLSX, an outcomes dashboard XLSX, and an incident-response runbook PDF; these give you a turnkey roadmap and governance framework.
  • 01_Getting_Started guide (PDF) - step-by-step onboarding that gets your team up to speed within a day.
  • 02_Self-Assessment and Diagnostics (PDF/XLSX) - maturity assessment worksheets and gap-analysis matrices covering seven core CISM domains, enabling you to pinpoint capability shortfalls in minutes.
  • 03_Requirements and Goal-Setting (PDF/XLSX) - goal-setting templates and stakeholder-mapping tools that align CISM initiatives with duty-of-care obligations.
  • 04_Models and Frameworks (PDF/XLSX) - decision-making matrices and comparison charts of evidence-based CISM models.
  • 06_Processes and Execution (13-17 PDFs/XLSX) - detailed implementation playbooks, RACI templates, interview scripts and execution worksheets that guide you through design, rollout and post-incident review.
  • 07_Performance and KPIs (XLSX) - measurement dashboards that track response times, psychological outcomes and compliance metrics.
  • 08_Quality and Governance (PDF/XLSX) - audit-prep checklists, policy templates and oversight tools that satisfy regulator expectations.
  • 09_Sustainment and Improvement (PDF) - continuous-improvement frameworks and feedback loops to keep your CISM programme ahead of emerging threats.
  • 10_Advanced Topics (PDF) - case archives and scenario libraries with 702 new case-based questions for training and simulation.
  • 11_Reference and Quick Cards (PDF) - at-a-glance cheat sheets for rapid decision-making during an incident.
  • README.md and CUSTOMER_EMAIL.txt - clear onboarding notes and a contact point for support, delivered to your inbox within 24 business hours.

How This Helps You

  • Identify compliance gaps instantly → avoid costly audit findings and fines.
  • Design tailored interventions aligned with organisational culture → protect your brand and maintain operational continuity.
  • Implement evidence-based practices → reduce long-term psychological risk and lower employee turnover.
  • Establish clear accountability and reporting lines → eliminate ambiguity that can lead to regulatory breaches.
  • Drive continuous improvement through data-driven feedback → stay ahead of competitors and demonstrate a proactive safety culture.

Who Is This For?

  • Safety officers in high-risk industries (e.g., emergency services, defence, oil & gas).
  • Human resources leaders responsible for employee wellbeing and duty-of-care compliance.
  • Workplace health consultants advising on psychological safety programmes.
  • Operational managers who oversee incident response teams and need fast, repeatable processes.
  • Corporate resilience architects tasked with maintaining business continuity after critical events.

Secure the Critical Incident Stress Management Second Edition today and give your organisation the proven toolkit it needs to protect people, reputation and profit. Choosing to act now is the smartest risk-management decision you can make.

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