Customer Focus Third Edition

$359.00
SKU:
9780655416913
Availability:
Paperback: 284 pages. FREE delivery.
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How are the Customer Focus's objectives aligned to the organizations overall business strategy? How can we incorporate support to ensure safe and effective use of Customer Focus into the services that we provide? What are the success criteria that will indicate that Customer Focus objectives have been met and the benefits delivered? Are there any easy-to-implement alternatives to Customer Focus? Sometimes other solutions are available that do not require the cost implications of a full-blown project? If substitutes have been appointed, have they been briefed on the Customer Focus goals and received regular communications as to the progress to date?

This breakthrough Customer Focus self-assessment will make you the trusted Customer Focus domain standout by revealing just what you need to know to be fluent and ready for any Customer Focus challenge.

How do I reduce the effort in the Customer Focus work to be done to get problems solved? How can I ensure that plans of action include every Customer Focus task and that every Customer Focus outcome is in place? How will I save time investigating strategic and tactical options and ensuring Customer Focus costs are low? How can I deliver tailored Customer Focus advice instantly with structured going-forward plans?

There is no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Customer Focus essentials are covered, from every angle: the Customer Focus self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Customer Focus outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced Customer Focus practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Customer Focus are maximized with professional results.

Your purchase includes access details to the Customer Focus self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

- The latest quick edition of the book in PDF

- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

- The Self-Assessment Excel Dashboard, and...

- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Plus an extra, special, resource that helps you with project managing.

INCLUDES LIFETIME SELF ASSESSMENT UPDATES

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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