What does the Designing the New I&T Operating Model A Complete Guide include?
The guide includes approximately 60 downloadable files - a mix of PDFs and XLSX workbooks - organised into Platinum-Tier centrepieces, start-here guides, self-assessment tools, requirement templates, framework matrices, implementation playbooks, KPI dashboards, governance checklists, continuous-improvement resources and quick-reference cards. All files are delivered by email within 24 business hours and are ready for immediate use.
Is your organisation’s information and technology (I&T) operating model struggling to keep pace with digital transformation, tightening regulatory demands and soaring stakeholder expectations? An outdated I&T model can cause mis-aligned services, inefficient governance, compliance gaps and a loss of business trust - leading to failed audits, costly fines and missed growth opportunities. The Designing the New I&T Operating Model A Complete Guide stops that risk in its tracks by giving you an enterprise-grade, step-by-step playbook that re-engineers your I&T function into a strategic enabler.
What You Receive
- ~60 buyer-ready files (PDF & XLSX) - a complete digital playbook delivered by email within 24 business hours, ready to open and use.
- 00_Platinum_Tier centrepiece files - a master operations playbook (PDF), a 90-day adoption roadmap (XLSX), an implementation template (PDF), an anti-pattern catalogue (XLSX), an outcomes dashboard (XLSX) and an incident-response runbook (PDF) that together give you a turnkey transformation engine.
- 01_Getting_Started guide (PDF) - a start-here brief that walks you through set-up, navigation and first-step actions.
- 02_Self-Assessment and Diagnostics (PDF & XLSX) - maturity assessments, diagnostic matrices and gap-analysis worksheets covering governance, service delivery, capability sourcing, performance management and digital integration.
- 03_Requirements and Goal-Setting (PDF & XLSX) - goal-setting templates, stakeholder-mapping sheets and alignment checklists to secure executive buy-in.
- 04_Models and Frameworks (PDF & XLSX) - COBIT 2019, ITIL 4 and TOGAF comparison matrices, decision tools and architecture models that anchor your new operating model in proven standards.
- 06_Processes and Execution (13-17 XLSX/PDF files) - implementation playbooks, RACI templates, interview scripts and execution worksheets that guide you through redesign, rollout and change enablement.
- 07_Performance and KPIs (XLSX dashboards) - measurement scorecards and visual dashboards to track value delivery and continuous improvement.
- 08_Quality and Governance (PDF & XLSX) - audit-prep checklists, policy templates and oversight tools that keep you compliant and audit-ready.
- 09_Sustainment and Improvement (PDF) - continuous-improvement frameworks and review cycles to future-proof your I&T model.
- 10_Advanced Topics (PDF) - case archives and scenario libraries for complex, industry-specific challenges.
- 11_Reference and Quick Cards (PDF) - at-a-glance cheat sheets for rapid decision-making.
- README.md and CUSTOMER_EMAIL.txt - onboarding notes that ensure a smooth handover and immediate use.
How This Helps You
- Clear, actionable roadmaps turn vague transformation ideas into concrete milestones, so you avoid project drift and missed deadlines.
- Standard-aligned frameworks (COBIT 2019, ITIL 4, TOGAF) remove compliance uncertainty, protecting you from audit findings and regulatory penalties.
- Diagnostic assessments pinpoint gaps in minutes, enabling you to prioritise remediation spend and prevent costly rework.
- Executive briefing templates give you board-level credibility, reducing the risk of stakeholder resistance and stalled funding.
- Performance dashboards deliver real-time visibility, helping you demonstrate ROI and maintain competitive advantage.
- Continuous-improvement tools embed a culture of agility, shielding your organisation from future disruption.
Who Is This For?
- CIOs and CTOs who need a proven blueprint to reposition the I&T function as a business driver.
- IT Directors responsible for aligning technology services with strategic objectives.
- Enterprise Architects tasked with modernising technology architecture and integration pathways.
- Digital Transformation Leads who must deliver measurable value while navigating regulatory complexity.
- Chief Operating Officers and Business Unit Leaders who require a clear, governance-ready model to support cross-functional initiatives.
Choose the Designing the New I&T Operating Model A Complete Guide today and give your organisation the certainty, speed and strategic clarity it needs to thrive in a digital world. The risk of inaction is real - you can’t afford another audit failure or missed market opportunity.
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