Employee Experience Toolkit

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Bring together your employee experience with your customer experience

 

Is your marketing department aligned with customer experience and Employee Experience?

What is the key thing your organization does to begin the new Employee Experience successfully?

Who is your chief workplace officer or head of Employee Experience?

How do you measure and monitor your Employee Experience?

Is your organization offering a consistent and productive experience?




...Find the answers to these, and more, questions with this Employee Experience Toolkit:

  • Use your data to create an engaging Employee Experience across all groups of employees.
  • Invest in your employee lifecycle to maximize the new Employee Experience.
  • Reimagine the future Employee Experience to strengthen your business.
  • Create a consistent Employee Experience among your unique segments.
  • Collaboratively innovate to create the ultimate competitive differentiator in your Employee Experience.
  • Measure and monitor your Employee Experience.
  • Build appreciation into your Employee Experience.
  • Know how people experience your organization.
  • Make sure your network is performing well enough to maintain a quality user experience.



HOW THIS TOOLKIT WORKS:

Save time, empower your teams and effectively upgrade your processes with access to this practical Employee Experience Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Employee Experience related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Employee Experience specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Employee Experience Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Employee Experience improvements can be made.

Examples; 10 of the 998 standard requirements:

  1. How do you best transform to flexible connectivity and data models to underpin digital services that drive customer and employee experience innovation and support partner ecosystems?

  2. How does your organizations customer/consumer experience influence how you are delivering internally for employees and more specifically, designing total rewards?

  3. Is the employee experience designed and set up to provide a joined up experience for your people that is consistent with your organizations values and brand?

  4. What influenced your decision making about how you assigned each listed identity a size proportional to how much it shapes your sense of self?

  5. How does your organization decide on the right mix of services and spaces to elevate the workplace experience and improve productivity?

  6. What will the incoming generation of employees, who were born with ubiquitous smart phones and AI, expect from the workplace?

  7. How does your organization define total rewards, and how has that changed over time to respond to business or employee needs?

  8. How to recruit new, digitally literate skills and compete with all the other industry sectors that are trying to do the same?

  9. How can organizations create the kind of digital workplace that improves the employee experience and fuels business success?

  10. How do you create an immersive employee experience that strengthens your brand and provides job satisfaction for your teams?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Employee Experience book in PDF containing 998 requirements, which criteria correspond to the criteria in...

Your Employee Experience self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Employee Experience Self-Assessment and Scorecard you will develop a clear picture of which Employee Experience areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Employee Experience Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Employee Experience projects with the 62 implementation resources:

  • 62 step-by-step Employee Experience Project Management Form Templates covering over 1500 Employee Experience project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Project Performance Report: To what degree do the goals specify concrete team work products?

  2. Resource Breakdown Structure: How difficult will it be to do specific activities on this Employee Experience project?

  3. Quality Audit: Do the acceptance procedures and specifications include the criteria for acceptance/rejection, define the process to be used, and specify the measuring and test equipment that is to be used?

  4. Procurement Audit: Are there mechanisms in place to evaluate the performance of the departments suppliers?

  5. Procurement Management Plan: Is Employee Experience project work proceeding in accordance with the original Employee Experience project schedule?

  6. Human Resource Management Plan: Are milestone deliverables effectively tracked and compared to Employee Experience project plan?

  7. Activity Duration Estimates: Will it help promote wellness at your organization and reduce insurance costs?

  8. Probability and Impact Assessment: What are the levels of understanding of the future users of the outcome/results of this Employee Experience project?

  9. Executing Process Group: How well did the chosen processes produce the expected results?

  10. Scope Management Plan: Do you have the reasons why the changes to your organizational systems and capabilities are required?

 
Step-by-step and complete Employee Experience Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Employee Experience project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Employee Experience project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Employee Experience project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Employee Experience project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Employee Experience project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Employee Experience project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Employee Experience project with this in-depth Employee Experience Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Employee Experience projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Employee Experience and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Employee Experience investments work better.

This Employee Experience All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.





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CONTENTS:


Checklists:


Checklists:Employee Experience Checklist Report on EMPLOYEE.pdf

Checklists:Employee Experience Checklist Report on SERVICE.pdf

Checklists:Employee Experience Checklist Report on BUSINESS.pdf

Checklists:Employee Experience Checklist Report on WORK.pdf

Checklists:Employee Experience Checklist Report on TEAM.pdf

Checklists:Employee Experience Checklist Report on ORGANIZATION.pdf

Checklists:Employee Experience Checklist Report on PERFORMANCE.pdf

Checklists:Employee Experience Checklist Report on EXPERIENCE.pdf



STEP 1 Get your bearings:


STEP 1 Get your bearings:Employee Experience Self-Assessment Pre-Filled EXAMPLE.xlsx

STEP 1 Get your bearings:Employee_Experience_Quick_Exploratory_Self-Assessment_Guide.pdf





STEP 2 Set concrete goals tasks dates and numbers you can track:


STEP 2 Set concrete goals tasks dates and numbers you can track:Employee_Experience.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:Employee Experience Self-Assessment.xlsx

..and the Project Management resources in 'STEP 3: Implement, Track, follow up and revise strategy' as described above.

 

 

Who This Toolkit Is For

This Toolkit is specifically designed for professionals who want to get results or those who want to sell more of their products and services such as…

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Bottom line, if you are managing high-end products and services, this toolkit will help you know more, see more and sell more - as well as train your people and co-workers to do so.

If you are a professional who wants to level-up, this Toolkit will help you do exactly that. And if you ever decide to launch products or services, this Toolkit will give you the skills that will not only serve you today as a professional but also in the future as an entrepreneur.

These skills will enrich every part of your life.

Are you ready to get started?

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Decision Making:

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The answer to this question is your REAL pain:

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Tried:

What have you tried so far to fix this? Is there pain of frustration to solve this all on your own?

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