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Incident Event Management Toolkit

$495.00
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What does the Incident Event Management Toolkit include?

The Incident Event Management Toolkit includes over 60 digital files delivered by email within 24 business hours, consisting of PDF guides, XLSX dashboards and worksheets, and DOCX templates. Key components include the 49-requirement Self-Assessment PDF, Pre-Filled Excel Dashboard XLSX, 18-page Incident Response Playbook DOCX, Incident Log & Case Register Template XLSX, 3 policy sample templates, and a structured 11-section playbook covering diagnostics, implementation, governance, and continuous improvement, all aligned with ISO/IEC 27001, NIST, and RDMAICS methodology.

Without a proven Incident Event Management Toolkit, your organisation faces uncontrolled downtime, regulatory penalties under standards like ISO/IEC 27001 and NIST, repeated security incidents due to poor root cause analysis, and irreversible reputational damage, all because your response processes lack structure, consistency, and auditability. The Incident Event Management Toolkit eliminates this risk by delivering a complete, ready-to-deploy implementation system that transforms chaotic incident responses into standardised, defensible, and compliance-ready operations from day one. You get a 60+ file digital playbook with expert-built templates, assessment tools, and execution workflows that empower your team to detect, respond, document, and improve incident handling with precision, ensuring faster recovery, demonstrable compliance, and resilience against future threats.

What You Receive

  • 60+ professionally structured files (PDF, XLSX, DOCX): A comprehensive digital playbook delivered via email within 24 business hours, organised into 11 logical sections for immediate use, including self-assessments, implementation playbooks, policy templates, KPI dashboards, and advanced scenario libraries.
  • 00_Platinum_Tier section (5-6 centrepiece files): Includes a Master Incident Management Playbook PDF, a 90-Day Incident Response Adoption Roadmap XLSX, an Incident Case Formulation Template PDF, an Anti-Pattern Catalogue & Risk Handler XLSX, an Outcomes & Observability Dashboard XLSX, and an Incident Response Runbook PDF, strategic assets that guide long-term maturity and operational excellence.
  • 02_Self_Assessment_and_Diagnostics (12-15 files): Features the 49-requirement Incident Event Management Self-Assessment PDF and 7-domain maturity matrix, enabling you to benchmark current capabilities, identify critical gaps, and communicate risk posture to stakeholders in under 30 minutes using the RDMAICS methodology (Recognise, Define, Measure, Analyse, Improve, Control, Sustain).
  • 03_Requirements_and_Goal_Setting (4-5 files): Includes stakeholder mapping worksheets, incident response objectives templates, and regulatory alignment checklists to ensure your programme meets internal and external compliance obligations from the outset.
  • 04_Models_and_Frameworks (5-6 files): Covers integration guidance for ISO/IEC 27001, NIST Cybersecurity Framework, ITIL 4, and COBIT, plus decision matrices to select the right framework for your environment and scale.
  • 06_Processes_and_Execution (13-17 files): The largest section, featuring the 18-page Incident Response Playbook DOCX with RACI charts, escalation protocols, containment checklists, communication scripts, and post-incident review workflows, ready to customise and deploy across technical and non-technical teams.
  • 07_Performance_and_KPIs (4-5 files): Includes the Pre-Filled Excel Dashboard XLSX with automated scoring, trend analysis, and visual reporting across detection time, response latency, resolution rate, and recurrence, enabling data-driven decisions and executive reporting.
  • 08_Quality_and_Governance (6-7 files): Delivers 3 editable Policy & Procedure Sample templates DOCX, audit preparation guides, evidence retention logs, and compliance matrices to satisfy internal and external auditors with minimal effort.
  • 09_Sustainment_and_Improvement (4-5 files): Equips you with continuous improvement loops, feedback capture forms, and lessons-learned workflows to prevent repeat incidents and strengthen organisational memory.
  • Incident Log & Case Register Template (XLSX, 2 worksheets): A centralised, time-stamped logging system with fields for detection timestamp, impact classification (low/medium/high/critical), assigned responders, containment actions, evidence trails, and closure verification, essential for audit readiness and regulatory reporting.
  • 10_Advanced_Topics, 11_Reference_and_Quick_Cards, README.md, CUSTOMER_EMAIL.txt: Includes scenario libraries, at-a-glance response cards, and onboarding instructions to accelerate adoption and ensure seamless integration into your existing operations.

How This Helps You

This toolkit enables you to move from reactive firefighting to proactive incident governance, cutting mean time to respond (MTTR) by up to 60%, reducing repeat incidents through structured root cause analysis, and demonstrating compliance during audits with pre-built documentation. Without it, you risk failing regulatory reviews, suffering avoidable downtime, and losing stakeholder trust when incidents are mishandled or poorly documented. With this system, you gain defensible processes, faster resolution cycles, and a clear roadmap to mature your incident response capability, all while protecting your organisation’s reputation and reducing operational risk.

Who Is This For?

  • Incident Response Managers: Who need a standardised, repeatable framework to lead cross-functional teams during crises and ensure consistent execution under pressure.
  • Security Operations Centre (SOC) Leads: Who require real-time logging, escalation workflows, and KPI tracking to optimise detection and response performance across shifts and tools.
  • IT Directors and CISOs: Who must prove compliance, justify budget, and report incident trends to executives and boards using credible data and audit-ready records.
  • IT Audit and GRC Consultants: Who need a reliable reference model to assess incident management maturity, identify control gaps, and recommend improvements aligned with ISO/IEC 27001 and NIST standards.
  • Internal Auditors and Compliance Analysts: Who rely on documented procedures, evidence trails, and policy templates to verify adherence and avoid findings during regulatory reviews.

Choosing this toolkit isn’t just about acquiring templates, it’s about adopting a proven operational standard used by leading organisations to control incidents, satisfy auditors, and build resilient response capabilities. As a professional responsible for incident outcomes, you’re not just buying a resource; you’re investing in certainty, speed, and accountability, making inaction the riskiest choice of all.