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Infosys BPM Second Edition

Infosys BPM Second Edition

$359.00
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Paperback: 282 pages. FREE delivery.
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What does the Infosys BPM Second Edition Professional Development Resource include?

The resource delivers a 60-plus file digital playbook containing PDFs and XLSX spreadsheets. It includes a master operations playbook, a 90-day roadmap, self-assessment questionnaires, diagnostic matrices, implementation templates, KPI dashboards, governance checklists and quick-reference cards, all delivered by email within 24 business hours.

Are you stuck with fragmented processes, missed service-level targets and the looming threat of costly audit findings? Without a proven way to diagnose and prioritise BPM gaps, your organisation risks wasted automation spend, regulatory penalties and a competitive disadvantage. The Infosys BPM Second Edition Professional Development Resource eliminates that risk by giving you a ready-to-use playbook that instantly transforms how you assess, design and scale business processes.

What You Receive

  • 00_Platinum_Tier files (5-6 core PDFs/XLSX) - a master operations playbook PDF, a 90-day adoption roadmap XLSX, an implementation template PDF, an anti-pattern catalogue XLSX, an outcomes dashboard XLSX and an incident response runbook PDF; each file provides a step-by-step guide to launch BPM improvements within weeks.
  • 01_Getting_Started guide (PDF) - a concise start-here document that orients your team and accelerates onboarding.
  • 02_Self-Assessment and Diagnostics (PDF/XLSX) - 678 case-based questions organised across seven strategic domains, plus diagnostic matrices and gap-analysis worksheets that pinpoint performance shortfalls in minutes.
  • 03_Requirements and Goal-Setting (PDF/XLSX) - goal-setting templates and stakeholder-mapping tools that align process initiatives with corporate objectives.
  • 04_Models and Frameworks (PDF/XLSX) - comparative frameworks, decision matrices and modelling tools that embed industry-recognised standards such as ISO 9001 and Six Sigma.
  • 06_Processes and Execution (13-17 PDFs/XLSX) - implementation playbooks, RACI templates, interview scripts and execution worksheets that translate strategy into daily actions.
  • 07_Performance and KPIs (XLSX) - measurement dashboards that visualise real-time process health and ROI.
  • 08_Quality and Governance (PDF/XLSX) - audit-prep checklists, policy templates and oversight tools to safeguard compliance.
  • 09_Sustainment and Improvement (PDF) - continuous-improvement frameworks that keep processes optimised after launch.
  • 10_Advanced Topics (PDF) - case archives and scenario libraries for AI-driven workflow integration and advanced analytics.
  • 11_Reference and Quick Cards (PDF) - at-a-glance cheat sheets for rapid decision-making.
  • README.md and CUSTOMER_EMAIL.txt - onboarding notes that ensure you can start using the playbook within 24 business hours of purchase.

How This Helps You

  • Rapidly identify inefficiencies and compliance gaps, reducing the chance of audit penalties.
  • Prioritise automation and data-analytics investments with confidence, avoiding wasted spend.
  • Align process redesign with strategic goals, accelerating time-to-value and boosting stakeholder buy-in.
  • Standardise governance and risk controls, protecting your organisation from operational disruptions.
  • Enable continuous improvement, ensuring long-term sustainability and competitive advantage.

Who Is This For?

  • Process Architecture Leaders who design end-to-end workflows across global enterprises.
  • Operational Excellence Managers responsible for delivering measurable improvements and KPI targets.
  • Business Transformation Consultants guiding clients through BPM maturity upgrades.
  • Senior Process Analysts tasked with diagnosing gaps and recommending remediation.
  • Change Management Directors who must align process initiatives with corporate strategy.

Choose the Infosys BPM Second Edition Professional Development Resource today and equip your team with the exact tools they need to turn process weakness into strategic strength. Your next-level transformation starts now.

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