Skip to main content
ISO 20700; Mastering the Standard for Management Consultants

ISO 20700; Mastering the Standard for Management Consultants

USD212.71
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added

ISO 20700: Mastering the Standard for Management Consultants

ISO 20700: Mastering the Standard for Management Consultants

This comprehensive course is designed to equip management consultants with the knowledge and skills necessary to master the ISO 20700 standard. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Overview

This course is designed to be:

  • Interactive and engaging, with hands-on projects and real-world applications
  • Comprehensive, covering all aspects of the ISO 20700 standard
  • Personalized, with flexible learning options and progress tracking
  • Up-to-date, with the latest developments and best practices in management consulting
  • Practical, with actionable insights and takeaways
  • High-quality, with expert instructors and high-quality content
  • Certified, with a certificate issued by The Art of Service upon completion
  • Flexible, with lifetime access and mobile-accessible learning options
  • Community-driven, with opportunities to connect with peers and instructors
  • Gamified, with interactive elements and progress tracking


Course Outline

Chapter 1: Introduction to ISO 20700

Topic 1.1: Overview of ISO 20700

This topic provides an introduction to the ISO 20700 standard, including its history, purpose, and scope.

Topic 1.2: Benefits of Implementing ISO 20700

This topic explores the benefits of implementing the ISO 20700 standard, including improved client satisfaction, increased efficiency, and enhanced credibility.

Topic 1.3: Key Principles of ISO 20700

This topic introduces the key principles of the ISO 20700 standard, including transparency, independence, and objectivity.

Chapter 2: Management Consulting Services

Topic 2.1: Definition of Management Consulting Services

This topic defines management consulting services and explores their role in supporting organizations.

Topic 2.2: Types of Management Consulting Services

This topic examines the different types of management consulting services, including strategy consulting, operational consulting, and change management.

Topic 2.3: Delivering Management Consulting Services

This topic discusses the process of delivering management consulting services, including client engagement, analysis, and implementation.

Chapter 3: Client Relationships

Topic 3.1: Building Client Relationships

This topic explores the importance of building strong client relationships in management consulting, including communication, trust, and rapport.

Topic 3.2: Client Expectations and Needs

This topic discusses the importance of understanding client expectations and needs, including their goals, objectives, and challenges.

Topic 3.3: Managing Client Relationships

This topic examines the process of managing client relationships, including conflict resolution, feedback, and continuous improvement.

Chapter 4: Consulting Competencies

Topic 4.1: Core Competencies for Management Consultants

This topic introduces the core competencies required for management consultants, including analytical skills, communication skills, and problem-solving skills.

Topic 4.2: Consulting Skills and Techniques

This topic explores the skills and techniques required for effective management consulting, including data analysis, stakeholder engagement, and change management.

Topic 4.3: Professional Development for Management Consultants

This topic discusses the importance of ongoing professional development for management consultants, including training, mentoring, and certification.

Chapter 5: Ethics and Professionalism

Topic 5.1: Ethics in Management Consulting

This topic examines the importance of ethics in management consulting, including principles, codes of conduct, and professional standards.

Topic 5.2: Professionalism in Management Consulting

This topic discusses the importance of professionalism in management consulting, including integrity, objectivity, and confidentiality.

Topic 5.3: Managing Conflicts of Interest

This topic explores the process of managing conflicts of interest in management consulting, including identification, disclosure, and mitigation.

Chapter 6: Quality Management

Topic 6.1: Quality Management in Management Consulting

This topic introduces the principles of quality management in management consulting, including client satisfaction, continuous improvement, and quality control.

Topic 6.2: Quality Planning and Assurance

This topic discusses the process of quality planning and assurance in management consulting, including setting quality objectives, establishing quality policies, and conducting quality audits.

Topic 6.3: Quality Control and Continuous Improvement

This topic examines the process of quality control and continuous improvement in management consulting, including monitoring and evaluating quality, identifying areas for improvement, and implementing changes.

Chapter 7: Risk Management

Topic 7.1: Risk Management in Management Consulting

This topic introduces the principles of risk management in management consulting, including risk identification, risk assessment, and risk mitigation.

Topic 7.2: Identifying and Assessing Risks

This topic discusses the process of identifying and assessing risks in management consulting, including risk categorization, risk prioritization, and risk evaluation.

Topic 7.3: Mitigating and Managing Risks

This topic examines the process of mitigating and managing risks in management consulting, including risk avoidance, risk transfer, and risk reduction.

Chapter 8: Implementation and Monitoring

Topic 8.1: Implementing the ISO 20700 Standard

This topic discusses the process of implementing the ISO 20700 standard, including establishing a management consulting framework, setting objectives, and allocating resources.

Topic 8.2: Monitoring and Evaluating Performance

This topic examines the process of monitoring and evaluating performance in management consulting, including setting performance indicators, collecting data, and analyzing results.

Topic 8.3: Continuously Improving the Management Consulting Framework

This topic discusses the importance of continuously improving the management consulting framework, including identifying areas for improvement, implementing changes, and evaluating,
!