Description

Know if your existing resources are sufficient to implement a Quality Management System

Why is Quality Management so important today, and how does your organization go about improving Quality?

Do you have a formal program Quality Management process in your organization?

Where does your organization place the customer in the Quality Management approach?

Is your organization pleased with your present Quality Management System?

How should different kinds of terminology be introduced in your organization to support Quality Management in the best possible way?

...Find the answers to these, and more, questions with this Quality Management Toolkit:

Know if your organizations Quality Management Program is working.
Determine Risk for your Quality Management System.
Know what should go into your Quality Management System.
Make your customers aware of your achievements in Quality Management.
Get Customer Feedback on your quality improvement.
Acquire capabilities required to continue Delivering necessary, Quality services for your consumers into the future.
Guarantee quality and confidence in your products.
Share your quality and safety learnings.
Find the best source of information available to meet your specific business needs.

HOW THIS TOOLKIT WORKS:

Save time, empower your teams and effectively upgrade your processes with access to this practical Quality Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Quality Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Quality Management specific requirements:

STEP 1: Get your bearings

Start with...

The latest quick edition of the Quality Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 990 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Quality Management improvements can be made.

Examples; 10 of the 990 standard requirements:

Has your organization continually improved the suitability, adequacy and effectiveness of the Quality Management System, taking into account results of analysis, evaluation and management review?
Does your organizational chart show the Quality Manager and Safety Manager reporting directly to the Accountable Manager for all quality management and safety management related matters?
Does the Quality Management System provide for the integration of all processes required to fulfil its quality policy and objectives and meet the needs and requirements of its users?
Does laboratory management review the Quality Management System at planned intervals to ensure its continuing suitability, adequacy and effectiveness and support of patient care?
Does laboratory management ensure that the integrity of the Quality Management System is maintained when changes to the Quality Management System are planned and implemented?
What are perceived and measurable differences in expectations for service providers and the performance between traditional and VOICE quality assessment/improvement systems?
How is appropriate data collected and analyzed to determine the suitability and effectiveness of the Quality Management System and to identify improvements that can be made?
How should your organization use scorecards, Key Performance Indicators and metrics to manage relationships and manage operational, quality and financial strategic goals?
Have the appropriate processes and sources of support within the Authority relating to quality management been documented and included in the Contract Management Manual?
Does your organization use corrective and preventive actions, findings, audit results, analysis of quality data and review to improve the Quality Management System?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the Quality Management book in PDF containing 990 requirements, which criteria correspond to the criteria in...

Your Quality Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the Quality Management Self-Assessment and Scorecard you will develop a clear picture of which Quality Management areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough Quality Management Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Quality Management projects with the 62 implementation resources:

62 step-by-step Quality Management Project Management Form Templates covering over 1500 Quality Management project requirements and success criteria:

Examples; 10 of the check box criteria:

Procurement Audit: Do at least two people have custodial responsibilities for negotiable checks (one checking on the other)?
Quality Audit: Are adequate and conveniently located toilet facilities available for use by the employees?
Initiating Process Group: Although the Quality Management project manager does not directly manage procurement and contracting activities, who does manage procurement and contracting activities in your organization then if not the PM?
Change Management Plan: How can you best frame the message so that it addresses the audiences interests?
Team Performance Assessment: To what degree are the relative importance and priority of the goals clear to all team members?
Probability and Impact Matrix: What is the best method for analysing the risks for different types of Quality Management projects?
Risk Audit: Is the customer technically sophisticated in the product area?
Requirements Management Plan: Who has the authority to reject Quality Management project requirements?
Team Performance Assessment: If you have received criticism from reviewers that your work suffered from method variance, what was the circumstance?
Human Resource Management Plan: Are quality inspections and review activities listed in the Quality Management project schedule(s)?

Step-by-step and complete Quality Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 Quality Management project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 Quality Management project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 Quality Management project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 Quality Management project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 Quality Management project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 Quality Management project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any Quality Management project with this in-depth Quality Management Toolkit.

In using the Toolkit you will be better able to:

Diagnose Quality Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in Quality Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Quality Management investments work better.

This Quality Management All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

TRUSTED BY NEARLY 200.000 PROFESSIONALS:

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'I customized The Art of Service toolkit to focus specifically on the concerns of my role and industry. I did not have to waste time with a generic self-help book that wasnt tailored to my exact situation.'

'I usually work until at least 8pm on weeknights. The Art of Service questionnaire saved me so much time and worry that Thursday night I attended my sons soccer game without sacrificing my professional obligations.'

'Honestly, I did not know what I did not know. Before purchasing The Art of Service, I did not realize how many areas of my business needed to be refreshed and improved. I am so relieved The Art of Service was there to highlight our blind spots.'

'Instead of investing extensive resources into an external consultant, we can spend more of our budget towards pursuing our company goals and objectives, while also spending a little more on corporate holiday parties.'

'One of my friends hired a consultant who used the knowledge gained working with his company to advise their competitor. Talk about a competitive disadvantage! The Art of Service allowed us to keep our knowledge from walking out the door along with a huge portion of our budget in consulting fees.'

'The risk of our competitors getting ahead has been mitigated because The Art of Service has provided us with a 360-degree view of threats within our organization before they even arise.'

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'As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.'

Checklists:

Checklists:Quality Management Checklist Report on QUALITY.pdf

STEP 1 Get your bearings:

STEP 1 Get your bearings:Quality Management Self-Assessment Pre-Filled EXAMPLE.xlsx

STEP 1 Get your bearings:Quality_Management_Quick_Exploratory_Self-Assessment_Guide.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:

STEP 2 Set concrete goals tasks dates and numbers you can track:Quality_Management.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:Quality Management Self-Assessment.xlsx

..and the Project Management resources in 'STEP 3: Implement, Track, follow up and revise strategy' as described above.

Who This Toolkit Is For

This Toolkit is specifically designed for professionals who want to get results or those who want to sell more of their products and services such as…

Coaching or Consulting
Online Courses
Masterminds
Professional Services
Agency Services
Events and seminars
Software / SaaS
Done-for-you Services

Bottom line, if you are managing high-end products and services, this toolkit will help you know more, see more and sell more - as well as train your people and co-workers to do so.

If you are a professional who wants to level-up, this Toolkit will help you do exactly that. And if you ever decide to launch products or services, this Toolkit will give you the skills that will not only serve you today as a professional but also in the future as an entrepreneur.

These skills will enrich every part of your life.

Are you ready to get started?

Are you clear on what you are struggling with, want to figure out what the problem is, diagnose it, and get a solution? The solution is something this Toolkit can provide, and we believe it can solve your problem, but you have to decide if you want to become a part of it or not.

Decision Making:

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The Reason:

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You are here because we have a great reputation in the space, and you specifically want this Toolkit to help you, but why now, why is it so important to solve this right now?

The answer to this question is your REAL pain:

Why do you think this problem exists?
What have you tried to fix it?
How long has this been a problem?
Is this problem affecting your life in other ways, and how?

Tried:

What have you tried so far to fix this? Is there pain of frustration to solve this all on your own?

This Toolkit gives you your proven advisor, an advisor the vast majority of professionals do not use, because they do not know it exists. If you have tried Toolkits before, so have everyone else of our 200.000 clients. Once they use this Toolkit, they are shocked as to how they quickly get results.

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This toolkit will give you the exact quantifiable metrics in your situation; identifying where exactly you are in the journey to solving your problem and what that looks like.

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Why:

What is driving you to achieve that goal? How would that affect you or change your life. What would that look like.

The reason WHY you want something always comes down to either love or status - have clarity on your WHY.

Ownership:

What is stopping you from achieving this all on your own without any help? If your answer is one of these three answers, this Toolkit is right for you:

I do not know how to do it
I want to follow a proven process from someone that has already done it
I want to get there faster

Commitment:

When are you wanting to fix this? If the answer is now; how committed are you to making that happen? Will you do the work? Will you take action? Will you show leadership?

The fact is, it is never a good time, it is never a good time to start a new program, and it is never a good time to fix a major problem. And even if you think a later time is a good time, you know something will come up. Life will keep happening. If you truly want to solve this problem, would you agree you have to commit to solving it even when it is not the perfect time?

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Which would you like to do?

Our area of expertise is helping professionals to get the results they want so they can lead and get ahead. And we do that by pouring our experience, advise and knowledge in this Toolkit. Now, this may not be for you, but we let you decide if it sounds like a good fit so far.

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