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Mobile Internet Devices and Secure Guest Access (SGA & MID)The emergence of Mobile Internet Devices (MID) has generated a lot of interest in the consumer market. They are essentially devices that fus

Looking back at my experience in this course, I could say that I have taken full advantage of what it offered. From the slide presentations to the Kit book up to the wonderful support system of the si

Enterprise Service Bus IntegrationSure, there are plenty of systems, applications and available infrastructures out there to help businesses interface with customers and / or provide them with online

Say Hello to Cloud ManagementHow this relatively new model of cloud management is comparable to owning your own private cloudSimply put, cloud management is a service model that is comprised of privat

Cloud Service IntegrationCloud service Integration is unique in that it is both a problem, and a solution. The problem scenario: An IT department is faced with the reality that they must integrate ne

There are many reasons why a business would want to adopt virtualization. Some of the main reasons why a business would want to migrate from a physical environment to a virtual one are detailed below.

About Service Operation: Advantages the Service Operation toolkit has for you with this Service Operation specific Use Case:Meet Bobby Agbabian, Experienced Services Manag

About ItSMF: Advantages the ItSMF toolkit has for you with this ItSMF specific Use Case:Meet Johnathan Huyard, Senior Engagement Manager in Computer Software, Greater San

As a business professional, are you always in meetings? Are you double-booked throughout the day? Do your meetings always seem to go past the scheduled time frame? Are you prepared for your meeting? D

About Enterprise architecture: Benefits the Enterprise architecture toolkit has for you with this Enterprise architecture specific Use Case:Meet Erik Lesar, Founder and CE