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What is 'Gamification' exactly?Why the computing industry is trending toward entertainment in terms of design and featuresIf you've ever participated in a drawing like the lottery, or perhaps a frequ

If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

Cloud Testing Tools and ServiceHow cloud testing works and what it is used forCloud testing tools and service(s) are not mutually exclusive; in fact, very little has been developed in the way of speci

 Examples of Gamification in Business & Everyday Life There are those individuals that might try to have you believe that Gamification is some kind of breakthrough concept, as if it were only recently

A closer look at why governmental organizations are setting up their own cloud networksMost city government budgets have been bloated and out of control in recent years, especially where technology is

Cloud Computing Certification The Art of Servicestore.theartofservice.com/certification-kits/cloud-computing.html One of the advantages of cloud computing is that both small and medium sized businesse

Sure, we're still living in a world that's largely controlled by what many might call 'old school' technologies; like the personal computer and grid-based networking, for instance.But we're slowly see

A closer look at Amazon's EC2 and S3 servicesAmazon has officially made its mark on the world of cloud computing with its landmark EC2 and S3 services. These developments are arguably the most signif

` About Change management: Benefits the Change management toolkit has for you with this Change management specific Use Case:Meet Vincent Rapp, VP of Sales East and Strategi

About Incident Closure: Benefits the Incident Closure toolkit has for you with this Incident Closure specific Use Case:Meet Steven Lilly, VP Cloud Operations in Computer S

About Security Incident: Advantages the Security Incident toolkit has for you with this Security Incident specific Use Case:Meet Leah Doraisamy, Account Delivery Manager i

About Workaround: Advantages the Workaround toolkit has for you with this Workaround specific Use Case:Meet Courtney Kancharla, Author of best-selling book Predictable Rev