-
Game design and mechanics vs. Gamification(Post)
Game design and mechanics vs. GamificationWhy many professional game design companies loathe gamification (and why they shouldn't)Let's pretend for a second that you are a member of a big game develop
Gamification for HR(Post)Gamification for HRHow Instituting Gamification processes can boost efficiency and increase employee satisfaction in the processAnyone who says they don't like games, or prefers sticking to highly str
Can Gamification really boost customer involvement and promote loyalty?(Post)Can Gamification really boost customer involvement and promote loyalty?The introduction of web-deployed gamification has been a real 'game changer', if you'll pardon the pun. Some businesses have lit
Why would IT departments want/need to use gamification?(Post)Why would IT departments want/need to use gamification?An examination of why gamification is poised to drive further innovation in the IT worldUse of gamification elements have become so widespread th
Why the computing industry is trending toward entertainment in terms of design and features(Post)What is 'Gamification' exactly?Why the computing industry is trending toward entertainment in terms of design and featuresIf you've ever participated in a drawing like the lottery, or perhaps a frequ
Mystery Student - Module 3 Help Desk Analyst online training [second attempt](Post)I have said before that this module is the technical part of the course. On the contrary, it is not technical at all. What I should have said was this is the most comprehensive topic of all the module
Mystery Student - Customer Service Principles [Help desk Analyst online training](Post)This is the start of my formal training to becoming a Help Desk Technician. The first few topics of the module is fairly easy to understand, as it mostly deals with topics that address one's common se
Mystery Student - Module two of the Help Desk Analyst online training(Post)What did I learn in this module?The position of a Help Desk Technician is already the second-in -line in the hierarchy of service providers. This means that the situation has already been assessed by
Service Oriented Architecture (Post)Service Oriented Architecture (SOA in general)The eventual implementation of computers into most business related processes has certainly increased the speed and quality at which work can be performed
What is BPM and how does it relate to SOA?(Post)Business Process Management What is BPM and how does it relate to SOA? Running a business in the modern world requires the assistance of machines, software that's literally on-call 24/7 and designed t
Enterprise Service Bus Integration(Post)Enterprise Service Bus IntegrationSure, there are plenty of systems, applications and available infrastructures out there to help businesses interface with customers and / or provide them with online
SOA Testing Needed to Retain Performance and Reliability Standards(Post)SOA Testing Needed to Retain Performance & Reliability StandardsA look at some of the problems surrounding performance testing in SOAWhile it may be impossible to get everyone one the same page concer