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    Bringing Gamification to the Cloud(Post)

    Bringing Gamification to the CloudGamification represents a push toward combining hands on entertainment, marketing and brand development. Trending toward gamification also increases competing compan

    Help Desk Analyst online training - last module(Post)

    Looking back at my experience in this course, I could say that I have taken full advantage of what it offered. From the slide presentations to the Kit book up to the wonderful support system of the si

    Mystery Student - Module two of the Help Desk Analyst online training(Post)

    What did I learn in this module?The position of a Help Desk Technician is already the second-in -line in the hierarchy of service providers. This means that the situation has already been assessed by

    What is BPM and how does it relate to SOA?(Post)

    Business Process Management What is BPM and how does it relate to SOA? Running a business in the modern world requires the assistance of machines, software that's literally on-call 24/7 and designed t

    Enterprise Service Bus Integration(Post)

    Enterprise Service Bus IntegrationSure, there are plenty of systems, applications and available infrastructures out there to help businesses interface with customers and / or provide them with online

    SOA Security (and Governance)(Post)

    SOA Security (and Governance)Big Issues facing tech-savvy businesses At the heart of any operation involving (or rather, relying on) SOA (service oriented architecture) technology, security is an over

    Improving Security in the Cloud by Using Virtual Silos(Post)

    Presentation by Dale Wickizer, CTO US Public Sector.This presentation was given at the NASA IT Summit 2010 At National Harbor, MD.Click on the link below to download the PPT presentation.Cloud - IT as

    Cloud-Enabled BPM Platforms(Post)

    Cloud-Enabled BPM PlatformsOne of the most exciting features of cloud computing for businesses is the ability of some cloud services to execute business process management functions. These may includ

    Cloud-Driven Business and IT Services(Post)

    Cloud-Driven Business and IT ServicesIn the modern world of business, computing is merging with and directly contributing to both the manner and the method by which any business conducts their operati

    The Basic Architecture of Cloud Computing(Post)

    Cloud Computing Certification The Art of Servicestore.theartofservice.com/certification-kits/cloud-computing.html One of the advantages of cloud computing is that both small and medium sized businesse

    What Are The Benefits Of Using The Standard ISO/IEC 27000?(Post)

    ISO/IEC 27000 Toolkitstore.theartofservice.com/iso-iec-27000-toolkit.htmlThe aim of The Art of Service's ISO/IEC 27000 Toolkit and the standard itself is to deliver a model for establishing, implement

    The Pitfalls of ISO/IEC 27001 and ISO/IEC 27002 Standards Implementation(Post)

    The Pitfalls of ISO/IEC 27001 and ISO/IEC 27002 Standards ImplementationThe ISO/IEC 27000 series is a growing set International Standards formulated and approved by the International Organization for

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