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    Service Catalog - 4 decisions for execution success (Post)

    Implementing a Service Catalog is a big decision for many organisations. The implementation project can span several years, and it's safe to say that it never really finishes.In this presentation Ivan

    Conducting Excellent Meetings(Post)

    As a business professional, are you always in meetings? Are you double-booked throughout the day? Do your meetings always seem to go past the scheduled time frame? Are you prepared for your meeting? D

    Who Controls the Marriage Between IT Change and Configuration?(Post)

    Most people will recognize the value of change management and configuration management in supporting IT service delivery; however, these same people may not recognize the deep connection these process

    Maintenance to our eLearning Portal(Post)

    We're working on it!To our lovely students, we are in the midst of some exciting new website upgrades. We want to thank you in advance for your patience as we work hard to bring you a brand new fea

    What is SOA (service-oriented architecture) and why should you care? (Post)

    As technology and development rolls forward, the general complexity of things like software tends to become more intricate as well. This is partly due to the fact that the addition of new components

    What are Service Offerings and Agreements? (SOA)(Post)

    If you're just discovering ITIL, you might have come across an interesting area of it called 'Service Offerings and Agreements', or SOA for short (not to be confused with 'service-oriented architectur

    Why you should be interested in a Cloud Computing career(Post)

    Sure, we're still living in a world that's largely controlled by what many might call 'old school' technologies; like the personal computer and grid-based networking, for instance.But we're slowly see

    A Brighter future in Big Data(Post)

    We are starting to see it everywhere now - Big Data is making an impact on people everywhere.Large companies, Universities and governments are just a few of the groups that are jumping at the chance t

    Help Desk jobs are everywhere - Want one? …get certified!(Post)

    If you listen to some people you might think that help desk jobs are either dead-end destinations or lowly positions which offer little in the way of career progress. In short, nothing could be furth

    We are hiring!(Post)

    We are looking for:National Business Development Manager for IT Training and Certification Sales - First Year OTE $100KAbout the JobThe CompanyEstablished in global e-Learning for over 12 years The Ar

    The Security Perceptions of Cloud Computing still a Big Barrier(Post)

    The Security & Compliance Perceptions of Cloud Computing are still Big BarriersWhy negative attitudes towards the perceived shortcomings of cloud computing are speculative (at best) and need to be con

    Cloud Management, what is it and why should you care?(Post)

    Say Hello to Cloud ManagementHow this relatively new model of cloud management is comparable to owning your own private cloudSimply put, cloud management is a service model that is comprised of privat