Save time, empower your teams and effectively upgrade your processes with access to this practical Service Design for Business Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Design for Business related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service Design for Business specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service Design for Business Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals...
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design for Business improvements can be made.
Examples; 10 of the 998 standard requirements:
- How can one simplify manipulation of request and response data, enable domain layer entities, requests, and responses to vary independently, and insulate services from wire-level message formats?
- Why do researchers and practitioners of leadership development ignore the impact of organization design as an important framework for the implementation of successful leadership development?
- Does the consultants organization determine the requirements essential for the specific types of services / projects to be designed and developed and retain documented information?
- How can clients and services communicate, and what are the foundations for creating complex conversations in which multiple parties exchange data over extended periods of time?
- How does service-oriented architecture has to be designed in order to allow for flexible interaction between learning and business applications realizing integrated scenarios?
- How might people participating in hackathons integrate service design methods to cultivate communication and foster collaboration for a successful implementation phase?
- Does your strategic approach to service design result in services that can be offered at a competitive market price, substantially reduce risk or offer superior value?
- Do you accelerate root cause diagnosis and impact analysis by understanding the provider-consumer relationships and dependencies, defined at design/development time?
- How will emerging software infrastructure architectural principles and design patterns best address the requirements of collaborative business-to-business processes?
- How can common behaviors like authentication, caching, logging, exception handling, and validation be executed without having to modify the client or service code?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service Design for Business book in PDF containing 998 requirements, which criteria correspond to the criteria in...
Your Service Design for Business self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service Design for Business Self-Assessment and Scorecard you will develop a clear picture of which Service Design for Business areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service Design for Business Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Design for Business projects with the 62 implementation resources:
- 62 step-by-step Service Design for Business Project Management Form Templates covering over 1500 Service Design for Business project requirements and success criteria:
Examples; 10 of the check box criteria:
- Quality Audit: How does your organization know that its system for attending to the health and wellbeing of its staff is appropriately effective and constructive?
- Change Request: How are the measures for carrying out the change established?
- Probability and Impact Matrix: What are the probable external agencies to act as Service Design for Business project manager?
- Cost Management Plan: Are internal Service Design for Business project status meetings held at reasonable intervals?
- Source Selection Criteria: What information is to be provided and when should it be provided?
- Human Resource Management Plan: Account for the purpose of this Service Design for Business project by describing, at a high-level, what will be done. What is this Service Design for Business project aiming to achieve?
- Project Management Plan: Are there any windfall benefits that would accrue to the Service Design for Business project sponsor or other parties?
- Change Management Plan: How can you best frame the message so that it addresses the audiences interests?
- Procurement Audit: Is the weighting set coherent, convincing and leaving little scope for arbitrary and random evaluation and ranking?
- Change Management Plan: What is the most positive interpretation it can receive?
Step-by-step and complete Service Design for Business Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service Design for Business project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service Design for Business project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service Design for Business project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service Design for Business project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service Design for Business project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service Design for Business project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service Design for Business project with this in-depth Service Design for Business Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service Design for Business projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service Design for Business and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Design for Business investments work better.
This Service Design for Business All-Inclusive Toolkit enables You to be that person.
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.