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TCO A Complete Guide - 2019 Edition

TCO A Complete Guide - 2019 Edition

$359.00
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Paperback: 344 pages. FREE delivery.
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What does the TCO A Complete Guide - 2019 Edition include?

The TCO A Complete Guide - 2019 Edition includes a 682-page Complete Edition PDF with 480+ structured assessment questions, a 247-page Quick Reference Edition PDF, a TCO Self-Assessment Dashboard (XLSX), 78 customisable implementation templates in Word and Excel, and 50 real-world case studies. These resources are part of a structured 60+ file digital playbook delivered by email within 24 business hours, featuring sections from 00_Platinum_Tier to 11_Reference_and_Quick_Cards, including a master implementation playbook, 90-day roadmap, and governance dashboards.

If you're unable to accurately assess and govern the Total Cost of Ownership (TCO) of your technology investments, you’re exposing your organisation to inefficient spending, budget overruns, and strategic misalignment, risks that lead directly to failed audits, lost stakeholder confidence, and missed digital transformation outcomes. The TCO A Complete Guide - 2019 Edition is the definitive professional development resource for mastering TCO analysis, giving you immediate access to a standards-aligned, field-tested system used by leading organisations to optimise ICT investment decisions, prove business value, and maintain financial and operational control.

What You Receive

  • A 682-page Complete Edition PDF guide containing 480+ structured TCO assessment questions across 7 maturity domains, use this to diagnose current capability levels, identify high-impact improvement areas, and benchmark progress over time
  • A Quick Reference Edition PDF (247 pages) summarising core TCO principles, implementation checkpoints, and decision criteria, ideal for rapid review, executive briefings, and on-the-job decision support
  • Access to the TCO Self-Assessment Dashboard (XLSX download), a dynamic, prioritised action planner that ranks improvement initiatives by impact and effort, enabling faster, data-driven execution
  • 78 customisable implementation templates in Microsoft Word and Excel formats, including cost-modelling spreadsheets, stakeholder engagement checklists, risk assessment matrices, and TCO validation worksheets, ready for immediate adaptation to your environment
  • 50 real-world case studies and application examples, demonstrating how TCO frameworks have been successfully applied across enterprise IT, cloud migration, software procurement, and infrastructure modernisation initiatives
  • Full integration with The Art of Service’s 60+ file digital playbook structure, delivered by email within 24 business hours, featuring sections from 00_Platinum_Tier to 11_Reference_and_Quick_Cards, including a master operations playbook, 90-day roadmap, and incident response runbook
  • 00_Platinum_Tier centrepieces: a comprehensive TCO implementation playbook (PDF), a 90-day capability adoption roadmap (XLSX), a TCO case formulation template (PDF), an anti-pattern catalogue (XLSX), and an outcomes observability dashboard (XLSX), critical tools for leadership alignment and sustained governance
  • 02_Self_Assessment_and_Diagnostics section with 480+ TCO-specific diagnostic questions across availability, scalability, lifecycle management, cost transparency, vendor management, risk exposure, and compliance alignment, enabling precise gap analysis in under 20 minutes
  • 06_Processes_and_Execution section with 13+ implementation playbooks, RACI templates, and interview scripts, providing step-by-step guidance for rolling out TCO assessments across departments
  • 08_Quality_and_Governance tools including audit preparation kits, policy templates, and oversight dashboards, ensuring your TCO framework meets internal control and regulatory standards

How This Helps You

With the TCO A Complete Guide - 2019 Edition, you transform from reactive cost tracker to strategic cost architect. The 480+ assessment questions enable you to pinpoint hidden expenses and governance gaps in under 20 minutes, allowing you to prioritise remediation with confidence. By implementing the included cost-modelling spreadsheets and validation worksheets, you gain visibility into direct and indirect costs across hardware, software, support, downtime, and organisational behaviour, closing the loop between technology spend and business outcomes. Without this resource, your organisation risks undetected cost leakage, inefficient procurement cycles, and an inability to justify ICT investments to executives, a weakness that becomes critical during budget reviews, external audits, or digital transformation planning. This guide ensures you can defend every dollar spent, benchmark performance against industry standards, and lead with data-backed authority.

Who Is This For?

  • IT Financial Managers responsible for linking technology spend to business value
  • Enterprise Architects evaluating cloud, infrastructure, and software investment trade-offs
  • Procurement Leads managing vendor contracts and total cost of ownership compliance
  • Digital Transformation Leads needing to justify modernisation budgets with quantifiable ROI
  • ICT Portfolio Managers tasked with optimising asset lifecycles and retirement planning
  • Chief Information Officers establishing governance frameworks for cost-transparent decision-making

Choosing the TCO A Complete Guide - 2019 Edition is not just a purchase, it’s a strategic upgrade to your professional capability. You gain immediate access to a battle-tested, file-based implementation system that elevates your influence, strengthens audit readiness, and positions you as the authoritative voice on technology value in your organisation. Delaying adoption means continuing to operate without a standardised TCO methodology, a growing liability in an era of cost-conscious digital investment.

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