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WFM Second Edition

WFM Second Edition

$359.00
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Paperback: 270 pages. FREE delivery.
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Who Is This For?

You are a compliance manager, risk officer, operations manager or WFM practitioner who needs a proven, repeatable method to elevate workforce planning from a back‑office task to a strategic capability. Whether you are preparing for an external audit, negotiating a service contract, or simply seeking to improve the accuracy of shift scheduling, WFM Second Edition provides the tools and insights you need.

WFM Second Edition solves the crippling risk that your workforce management (WFM) processes are still driven by spreadsheets, manual rosters and guesswork, exposing you to missed service levels, inflated labour costs and regulatory non‑compliance. If you continue without a proven self‑assessment framework you could face failed audits, costly contract penalties, and a competitive disadvantage that erodes profit margins. The moment you install WFM Second Edition your organisation gains a data‑driven roadmap that turns scheduling chaos into strategic advantage, eliminates redundant effort and safeguards against financial and operational risk.

What You Receive

  • Interactive WFM self‑assessment dashboard (web‑based) , instantly visualises maturity scores across five domains and highlights priority gaps.
  • PDF guide (210 pages) , authored by Gerard Blokdyk, detailing the full WFM maturity model, best‑practice principles and implementation steps.
  • 150 maturity‑assessment questions , grouped by strategic planning, scheduling optimisation, real‑time re‑allocation, performance measurement and governance.
  • Scoring rubric and benchmark tables (Excel) , enables you to compare your scores against industry standards and track progress over time.
  • Gap‑analysis worksheet (Excel) , maps identified deficiencies to concrete remediation actions.
  • Implementation roadmap template (Word) , a step‑by‑step plan with timelines, RACI assignments and milestone checklists.
  • Policy and procedure sample pack (Word) , ready‑to‑customise documents for shift planning, break compliance and task allocation.
  • Executive briefing deck (PowerPoint) , concise visual summary for senior leadership to approve investment and resources.
  • Instant digital download link , secure access to all files immediately after purchase.

How This Helps You

Each assessment question pinpoints a specific compliance or efficiency gap, letting you identify the root cause of labour overruns in minutes rather than weeks. The scoring rubric translates those gaps into a ranked remediation list, so you can allocate budget to the highest‑impact fixes and avoid audit findings that trigger fines. The implementation roadmap and RACI template give you a clear execution plan, reducing project delays and ensuring that every manager knows their responsibility. Together these deliverables accelerate your WFM maturity, lower operating costs, improve service levels and protect your organisation from regulatory penalties.

Take the decisive step to transform your workforce management , download WFM Second Edition today and secure the operational efficiency and regulatory confidence your role demands.

What does the WFM Second Edition include?

The WFM Second Edition includes an interactive self‑assessment dashboard, a 210‑page PDF guide, 150 maturity‑assessment questions, Excel scoring and gap‑analysis worksheets, a Word implementation roadmap template, policy sample documents, an executive briefing deck and instant digital download access to all resources.

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