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What do your customers expect when you offer Cloud Computing Services?(Post)
There are various considerations to take into account when establishing your own cloud computing service; the most important is arguably meeting customer expectations. As with any business, your pri
Cloud Computing and Security(Post)Every great leap in technological development is usually accompanied by a host of mild to possibly severe risks. As time rolls on and additional developments are integrated, the risks and security co
Cloud computing as the ultimate temporary storage solution(Post)What do you do with all of your important files when it comes time to upgrade your PC, Mac or laptop? Is it really necessary to go out and buy an external device just to transfer files from one piece
What is the content of ISO/IEC 20000 part 3:2009?(Post)Service providers who wish to implement an Service Management System (SMS) that is based on ISO/IEC 20000-1 are required to define the scope of their SMS.Most service providers are generally dependent
What are the five main components of the ISO/IEC 20000 Standard?(Post)When you look at the ISO/IEC 20000 standard, you can see that it is split up in a number of modules:Service Delivery ProcessesControl ProcessesRelease ProcessesResolution ProcessesRelationship Process
Which exam institutes are available for ISO/IEC 20000 exams?(Post)ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC
What is ISO/IEC 20000?(Post)ISO/IEC 20000 is the global formal standard for Service Management in the IT industry. The ISO/IEC 20000 standard offers the minimum requirements around best practices in IT Service Management. Comply
I am new to the IT industry, should I get my ISO 9001 or ISO 20000 certificate?(Post)Starting out in the IT industry can sometimes be a bit daunting. It is an industry that is riddled with jargon, acronyms and different meanings for normal words.Even when you have formal IT training o
Things to consider when managing a Virtualized Environment(Post)When talking about support issues in a virtualized environment, there are two possible meanings. Firstly we have technical support, which is basically the personnel who support virtualization technolo
What are some of the risk involved in managing a virtualized environment?(Post)Although virtualization provides businesses with many benefits, there are some pitfalls. Detailed below are ten of the most common pitfalls.1. Not being able to see or manage virtual machines2. Having
Other things to consider when you migrate to virtualization technology(Post)As the market for virtualization technology has grown, many different vendors and technologies have emerged. Each different virtualization technology is likely to slightly differ in the way that it is
Some of the things to consider before Migrating to virtualized technology(Post)What is going to be virtualized?Is a business's entire infrastructure going to be virtualized or just its servers? Is a business going to use application virtualization or storage virtualization techn