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Mystery Student - Module 3 Help Desk Analyst online training [second attempt](Post)
I have said before that this module is the technical part of the course. On the contrary, it is not technical at all. What I should have said was this is the most comprehensive topic of all the module
Mystery Student - Module 3 Help Desk Analyst online training(Post)I am now at the difficult part of the course. This module discusses the core content of the course. It tackles the technical aspect of being a Help Desk Technician.Several concepts were discussed such
Mystery Student - Customer Service Principles [Help desk Analyst online training](Post)This is the start of my formal training to becoming a Help Desk Technician. The first few topics of the module is fairly easy to understand, as it mostly deals with topics that address one's common se
Service Oriented Architecture (Post)Service Oriented Architecture (SOA in general)The eventual implementation of computers into most business related processes has certainly increased the speed and quality at which work can be performed
Info (Data) -Centric SOA and how it differs from task-oriented (process) SOA(Post)Info (Data) -Centric SOA How it differs from task-oriented (process) SOAMore and more businesses across world markets are starting to get hip to the benefits offered by SOA (service oriented architect
SOA Security (and Governance)(Post)SOA Security (and Governance)Big Issues facing tech-savvy businesses At the heart of any operation involving (or rather, relying on) SOA (service oriented architecture) technology, security is an over
Mobile Internet Devices and Secure Guest Access (SGA & MID)(Post)Mobile Internet Devices and Secure Guest Access (SGA & MID)The emergence of Mobile Internet Devices (MID) has generated a lot of interest in the consumer market. They are essentially devices that fus
Important aspects of SOA architecture (for the cloud)(Post)Important aspects of SOA architecture (for the cloud)There's absolutely no question about it, both cloud computing and Service Oriented Architectures are going to continue to rise in popularity and us
How can Cloud Computing and SOA be leveraged together?(Post)How can Cloud Computing and SOA be leveraged together?If you've spent any time at all either investigating cloud computing developments or actually employing cloud computing in your day to day tasks,
Are the economic concepts promised in Cloud Computing legitimate? (Post)Are the economic concepts promised in Cloud Computing legitimate? A closer examination of both sides of the cloud computing cost debateAnyone who's studied cloud computing for any length of time shoul
Cloud Computing What is all the hype really about?(Post)Cloud ComputingWhat's all the hype really about? One of the hottest topics on the net is cloud computing, without question. The hype surrounding CC can however, be somewhat confusing for those that
Cloud/Web Platforms... Perfect for the individual user as well as businesses(Post)Cloud/Web PlatformsPerfect for the individual user as well as businesses A cloud or web platform is a type of infrastructure that allows users to access a broad range of web-based tools, technologies