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The Art of Service Certified Professional
    Enterprise platforms and data(Page)

    On this pageHow do you choose between modernising a mainframe and replacing it?What is the difference bet

    Virtual Private Cloud Computing(Post)

    Virtual Private Cloud ComputingOwning a private cloud is a dream that many dedicated computing professionals aspire to; but the technology required and the expenses needed to establish such feat are f

    What is ISO/IEC 20000?(Post)

    ISO/IEC 20000 is the global formal standard for Service Management in the IT industry. The ISO/IEC 20000 standard offers the minimum requirements around best practices in IT Service Management. Comply

    Mystery Student - Module 3 Help Desk Analyst online training [second attempt](Post)

    I have said before that this module is the technical part of the course. On the contrary, it is not technical at all. What I should have said was this is the most comprehensive topic of all the module

    SOA: (Best) Practices (and Standards)(Post)

    SOA: (Best) Practices (& Standards)With any complex system, there is often a series of practices and/or standards that can be enacted that not only ensure continued functionality, but also a much high

    Mystery Student - Module two of the Help Desk Analyst online training(Post)

    What did I learn in this module?The position of a Help Desk Technician is already the second-in -line in the hierarchy of service providers. This means that the situation has already been assessed by

    Cloud Computing Security Concerns(Post)

    Cloud Computing Security ConcernsA closer look at the most pressing security concerns in the world of cloud computing, as well as what service providers need to be offering usersSecurity is (arguably)

    Procurement and sourcing(Page)

    On this pageWhat does end-to-end procurement cover?What is the difference between direct and indirect procurement?

    Important aspects of SOA architecture (for the cloud)(Post)

    Important aspects of SOA architecture (for the cloud)There's absolutely no question about it, both cloud computing and Service Oriented Architectures are going to continue to rise in popularity and us

    Why would you use virtualized technology?(Post)

    There are many reasons why a business would want to adopt virtualization. Some of the main reasons why a business would want to migrate from a physical environment to a virtual one are detailed below.

    How knowledge of the Cloud Computing Foundation can improve your career possibilities(Post)

    How knowledge of the Cloud Computing Foundation can improve your career possibilitiesIt should go without saying that, intimate knowledge in most any technical field can lead to better and better care

    What can go wrong in Cloud Computing? (Post)

    What can go wrong in Cloud Computing?A closer look at some potential unexpected (though uncommon) problems Cloud computing has enjoyed what some might even call a 'meteoric rise' to popularity in rece

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