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Every great leap in technological development is usually accompanied by a host of mild to possibly severe risks. As time rolls on and additional developments are integrated, the risks and security co

What do you do with all of your important files when it comes time to upgrade your PC, Mac or laptop? Is it really necessary to go out and buy an external device just to transfer files from one piece

When you look at the ISO/IEC 20000 standard, you can see that it is split up in a number of modules:Service Delivery ProcessesControl ProcessesRelease ProcessesResolution ProcessesRelationship Process

ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC

ISO/IEC 20000 is the global formal standard for Service Management in the IT industry. The ISO/IEC 20000 standard offers the minimum requirements around best practices in IT Service Management. Comply

Starting out in the IT industry can sometimes be a bit daunting. It is an industry that is riddled with jargon, acronyms and different meanings for normal words.Even when you have formal IT training o

When carrying out virtualization, many changes are made to a business's infrastructure along with the way they now operate. Changes are also made to the way employees work and the roles they have in t

When talking about support issues in a virtualized environment, there are two possible meanings. Firstly we have technical support, which is basically the personnel who support virtualization technolo

Although virtualization provides businesses with many benefits, there are some pitfalls. Detailed below are ten of the most common pitfalls.1. Not being able to see or manage virtual machines2. Having

Virtualization solutions are implemented for many different reasons but there are three that are most common. These reasons are, for testing and development purposes, to consolidate server resources a

What is going to be virtualized?Is a business's entire infrastructure going to be virtualized or just its servers? Is a business going to use application virtualization or storage virtualization techn

Storage virtualization involves the virtualization of physical storage devices. It is a technique that allows many different users or applications to access storage, regardless of where that storage i