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'Virtualization' and the emerging cloud-based operating systems(Post)
At first glance most assume that virtualization and cloud computing are the same entity, this is only partially correct. Cloud computing is only possible through the use of virtualization, but not th
More businesses opting for their own private cloud computing networks(Post)Explore the benefits of owning a private cloud computing networkGiven that fact that cloud computing is so effective on the consumer market (music streaming services, for example) it only follows logi
More city governments turning to Cloud Computing(Post)A closer look at why governmental organizations are setting up their own cloud networksMost city government budgets have been bloated and out of control in recent years, especially where technology is
The nuts and bolts of Cloud Computing(Post)It's going to change the way we do things, but just how much will change?A world without the need for hard drives is where cloud computing is pushing us. While many of us tech junkies are eager to ju
What do your customers expect when you offer Cloud Computing Services?(Post)There are various considerations to take into account when establishing your own cloud computing service; the most important is arguably meeting customer expectations. As with any business, your pri
Cloud Computing and Security(Post)Every great leap in technological development is usually accompanied by a host of mild to possibly severe risks. As time rolls on and additional developments are integrated, the risks and security co
What is the content of ISO/IEC 20000 part 3:2009?(Post)Service providers who wish to implement an Service Management System (SMS) that is based on ISO/IEC 20000-1 are required to define the scope of their SMS.Most service providers are generally dependent
What are the five main components of the ISO/IEC 20000 Standard?(Post)When you look at the ISO/IEC 20000 standard, you can see that it is split up in a number of modules:Service Delivery ProcessesControl ProcessesRelease ProcessesResolution ProcessesRelationship Process
Which exam institutes are available for ISO/IEC 20000 exams?(Post)ISO/IEC 20000 is an independent standard for IT Service Management. The standard is used by IT organisations to check the compliancy of their processes against the world's best practices. The ISO/IEC
What is ISO/IEC 20000?(Post)ISO/IEC 20000 is the global formal standard for Service Management in the IT industry. The ISO/IEC 20000 standard offers the minimum requirements around best practices in IT Service Management. Comply
I am new to the IT industry, should I get my ISO 9001 or ISO 20000 certificate?(Post)Starting out in the IT industry can sometimes be a bit daunting. It is an industry that is riddled with jargon, acronyms and different meanings for normal words.Even when you have formal IT training o
Can you use virtualization to create a separate test environment?(Post)Virtualization solutions are implemented for many different reasons but there are three that are most common. These reasons are, for testing and development purposes, to consolidate server resources a